Help me SAP-Wan Kenobi

GregJamie and Eric circle up with our new friend in the community, Kristen Scheffler (also a part of SAP Support CE) to hear what the initiatives underway with SAP Support are to improve the customer experience both with incident management, as well as in navigating the SAP Support Portal.

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Author: Eric Vallo

Eric Vallo has been working in business intelligence for almost 15 years. Eric is an SAP Mentor 2011, co-host of the Diversified Semantic Layer Podcast Network, and is managing partner and co-founder of EV Technologies, Inc., an SAP Gold Partner based in the US and Australia.

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